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Privacy policies

Grande Hotel do Porto is committed to protect your privacy and assures you that your data will not be used with any promotional purposes either by e-mail contact or telephone contact nor will it be used by any other organization or company, except when need to fulfill legal obligations, and that the personal data we collect are treated only to assure the best service and with compliance with the new regulation (EU) 2016/679 of data protection.


This privacy policy applies to all data collected by Grande Hotel do Porto through its website or directly in the hotel.


You may contact Grande Hotel do Porto on any issue regarding the present policy through the following contacts:

Grande Hotel do Porto applies several adequate technical and organizational measures to assure the protection of your personal data, including the utilization of safe servers, firewalls, encrypted application of data and communications.

Your personal data will be treated by Sociedade Hoteleira de Portugal Lda, NIF 500258538 with headquarters in Rua de Santa Catarina, nº197 4000-450 Porto, henceforth called Grande Hotel do Porto.

Purpose of the personal data treatment:

When we ask for your name, address, telephone, among other things, our goal is to keep a closer relationship with our clients. With your register, we began to treat you by your own name, becoming closer to you and we can reply to your needs or requests with more efficiency. To fulfill some legal obligations, in some situations, we may also require your NIF or/and Passport.

Period of data storage:

We hold your data only as long as needed within the context of the purpose for which they were collected. For the purposes described in this Privacy Policy, your personal data will be stored no more than 12 years from the date on which we received your consent, or from the date of your last service, and only if you have not withdrawn your consent in that time.

Your rights:

To exercise your right to access, rectify, erase or restrict your personal data, you may address a written request to:

  • E-mail address:;
  • Register letter to: Grande Hotel do Porto – Direcção, Rua de Santa Catarina, nº197 4000-450 Porto Portugal.

If you have any question related to this compromise, do not hesitate to contact.